I ordered the Sweetheart bouquet, which was supposed to be 10 stems of red roses filled with other green plants. See picture.
The courier delivered an arrangement of red roses to my wife at work. She was excited and loved them. Then the courier interrupted her while she was working with a customer to inform her that he gave her the wrong flowers and they swapped the red roses with an assorted arrangement. See picture.
She was embarassed in front of everyone! The assorted arrangement looks much cheaper and does not match the description of what I ordered.
I want a refund! Worst experience ever!
Product or Service Mentioned: Ftd Arrangement.
Monetary Loss: $75.