I agree with everyone here! Wish I had read the reviews first before trying to extend my business with these morons.
To be brief and to-the-point -- Ordered a +$100 arrangement for my wife on Valentine's Day. On hold for 48mins (cell phone kept track) to make a quick change. Requested for change confirmation and was insisted by the representative that the confirmation number is being processed and delivery is on schedule. Surely enough..
Valentine's Day came and went. NO FRICKEN DELIVERY = NO FLOWERS FOR MY WIFE. Called back, got the usual runaround after 36mins wait again. Requested for a Supervisor...
she gave me the typical BS answer and couldn't really answer my question.
Nonetheless, a nightmare experience and would NEVER do business with http://FTD.com again. I wish nothing but failure and bankruptcy to this business.
Review about: Ftd Arrangement.
Monetary Loss: $100.