VERY UPSET WITH FTD

255 of 501 Ftd reviews

MY MOTHER PASSED AWAY THURSDAY MORNING AROUND 5 AM.AFTER THE DAY OF MAKING ARANGMENTS AND CALLING FAMILY AND FRIENDS IT WAS TO LATE TO GO BY THE FLOWER SHOP.KNOWING THAT THE VEIWING WAS SET FOR 6 PM THE FOLLOWING DAY AND I HAD MORE TO DEAL WITH THE THAT MORN I THOUGHT I BEST ORDER ON LINE TO KEEP FROM RISKING ORDERING TO LATE TO MAKE THE VIEWING AT 6 PM.WITH THE FLOWER SHOP BEING LESS THEN 1 MILE FROM THE VIEWING, AND A FULL WORKING DAY, MY THOUGHTS WAS NO WAY THIS CAN BE MESSED UP.I HAD TOLD MY BROTHER AND SISTER THAT I WOULD BUY THE FLOWERS FOR US KIDS NOT TO WORRIE ABOUT IT.WELL MY SISTER GOT TO THE VIEWING A LIL EARLY TO MAKE SURE ALL WAS SET UP TO HER LIKING.AS IM WALKING OUT THE DOOR I GET A CALL NO FLOWERS WHERE ARE THEY!! I SAID OMG I DONT KNOW LET ME GET ON LINE AND SEE IF I CAN TRACK THEM.AFTER A WHILE I FOUND A NUMBER TO CALL AND WAS PUT ON HOLD FOR WHAT SEEMED LIKE FOREVER,I WAS PLEASED TO HEAR A HUMAN VOICE ON THE OTHER END IF YOU KNOW WHAT I MEAN.I WAS ASK FOR THE CONFO NUMBER SO I HAD TO GO FIND THE EMAIL WITH IT IN IT THAT TOOK EVEN MORE TIME.HE SAID GIVE ME A FEW MINS ILL CALL THE FLOWER SHOP TO FIND OUT WHAT IS GOING ON.BACK ON HOLD I GO.THEN HE TELLS ME THAT THE FLOWER SHOP SAYS THAT THE PERSON THAT HAS THE FLOWERS IS HAVING CELL PHONE TROUBLE AND THEY CANT GET IN TOUCH WITH THEM UNTIL THE FOLLOWING DAY AND I WOULD RESEVE A EMAIL TELLING ME WHERE THEY ARE AT.I SAID WELL IT SOUNDS LIKE THEY JUST RUNNING A LIL LATE AND THAT THE FLOWERS MAY BE THERE BEFOR GET THERE OR AT LEST BY TIME THE VIEWING ENDS IN 2 HRS.NOW IM RUNNING A HALF HR LATE FOR THE MOST IMPORTED DATE IN MY LIFE AND FAMILY BLOWING UP MY CELL PHONE THE WHOLE WAY THERE.WELL MY SISTER MEETS ME AT THE CAR SAYING NO FLOWERS STILL AND MY BROTHER STANDING AT THE DOOR TALKING TO FAMILY MEMBERS THAT CAME FROM OUT OF STATE ( ON TIME ) LOOKING AT ME SHAKING HIS HEAD.NOW IM THINKING IT CANT GET ANY WORSE THEN THIS.SO I GO IN TO VIEW MY MOTHER AND THERE IS NOTHING BY HER CASKET MY SISTER HAD LEFT IT BLANK FOR OUR FLOWERS.THE FLOWERS NEVER SHOWED UP.I DONT KNOW IF IM MORE PISSED THEN HURT RIGHT NOW.GRRRR THIS CANT BE MADE RIGHT NO MATTER THE OUTCOME TOMORROW IF THEY SHOW OR NOT IT DONT MATTER NOW,

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Flowers Delivery
Review category
Flowers / Florist
review #449827 by
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