State: Texas City: Houston Product: Ftd Delivery Service Clear all filters (8 of 162 reviews match)
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Website claimed a delivery of 24-48hr delivery window. Fine I understand that, but after 48 hrs, I called the hotline and spoke to a woman in customer service who barely could say the word "ask." The word is not "Axe" for those who do not know that. I simply asked, not...
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1.0
Product
Ftd Delivery Service
I liked
  • Maybe the pictures on the website
I didn't like
  • Poor customer service
#633904
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I ordered flowers (from Texas) for my aunt's funeral in South Carolina. The flowers were to be delivered to a church on Sunday 9/1/13. I got an email from FTD more than two days after the funeral stating that the delivery was not made; when I called their customer...
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Ftd Delivery Service
#445016
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I placed an order for 'guaranteed delivery on May 11 or 12'. A foreign CS rep called me this morning, to let me know that the florist 'is out of flowers'. I would've understood had I received an 'unavailable' when I entered the zip code as I was placing the order, but...
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Ftd Delivery Service
#407681
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I ordered flowers to be delivered to someone in Sydney. I received a confirmation e-mail with the expected delivery to be 5 days after. 2 weeks later and the flowers were never delivered. I called customer service to see what was going on with the order as I did not...
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Ftd Delivery Service
#399388
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I was sad thinking my husband didn't get me anything for Valentine's Day while out of town on business trip, until he forward me the email confirmation of his purchase on February 9th. At 8:40PM, I called them and it took them 20 minutes to pick up. Apologizing...
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Ftd Delivery Service
#384703
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I ordered flowers and candy on 5/1/11 for my Mom's Mother's Day surprise and received and email confirmation for the delivery date that I requested (5/6/11). I paid via credit card which was charged and confirmed with email confirmation received on 5/1/11. As...
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Ftd Delivery Service
#236440
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Flowers and cards were not delivered. Called 4 times today. First call, put on hold for over 20 minutes. Each subsequent call the wait time was worse. Third call, was put on hold for 35 minutes. They came back and told me flowers were being delivered now. Two...
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Ftd Delivery Service
#236439
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I place 2 orders with FTD.com on Thursday, being told that they woudl be delivered by a florist on Friday. FTD gladly took my money assuring me of the delivery date. It is now Saturday night and I have no flowers, no refund, no response to any of my calls or emails. ...
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Ftd Delivery Service
#236398
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