filters
State:
Show
City:
Show
Product:
Show
I ordered the flower arrangement in white, good thing my friend sent me a picture they were everything except white. I called to complain I waited on hold for 15 minutes I could hardly understand the representative and she could hardly understand my English language ,I...
Read more
#1388118
Reply to reviews
Ftd - Very upset
Ftd - Very upset
i ordered flowers for my sisters 54th birthday today they looked nothing like the pic. you showed on your site it looked like we had just went out in the yard and picked them ill never do this again with FTD florist sign Sean Ryan Shocked first picture is what we...
Read more
Clear Fork,West Virginia
#1379353
Reply to reviews
Show

Ftd - This company is a total scam

I have no words for how bad this company treats it’s customers. I tried to call and the same women answered every time giving me a hard time about my order. My flowers were in awful shape when they arrived. Don’t go through this company
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1355335
Reply to reviews
I have used youll for several years and the last couple of times the flowers have died and wilted on the third day .I send my daughter and granddaughter flowers on their birthdays.My daughter is August 16 and my granddaughter is September 3rd All I want is for the...
Read more
#1300228
Reply to reviews
...terrible, TERRIBLE! ordered A NICE ARRANGEMENT AND BEAUTIFUL RED VASE - GOT A MESSAGE A DAY PRIOR TO OUR ANNIVERSARY THAT THE VASE WAS NOT AVAILABLE AND WOULD BE REPLACED BY A PLAIN CLEAR GLASS VASE - GOT PLENTY OF THESE!!! I FOLLOWED THE REPLACE LINK AND COULD NOT...
Read more
#1289262
Reply to reviews
I recently ordered a "blooming azalea bonsai tree" through FTD for my mother-in-law (on mother's day this year), as she lives out of state. Although the FTD website advised that the tree may not be in the bloom stage upon delivery (rather, it may arrive in the "bud"...
Read more
#1272799
Reply to reviews
Show

Ftd - Flowers not delivered

Ordered flowers for sick daughter. They were not delivered. Called FTd several times over 3 days. They said the florist could not find the house. It is on a standard subdivision street. I asked if I could speak to florist and told that info was confidential. They were going to contact my daughter. They never did.
#1259807
Reply to reviews
I ordered and paid for the best flowers at 90 bucks for Mother’s Day 2018. Here were my issues: Received email confirming flowers were delivered at 11 am on Mother’s Day. Flowers weren’t delivered. Called customer service and they couldn’t be sure if flowers would be...
Read more
1.5
I liked
  • Ease of ordering
  • Maybe the pictures on the website
I didn't like
  • Customer service and product
#1254990
Reply to reviews
I would rate FTD a zero if this review site would let me.FTD is the absolute worst company and I will never, ever, ever order anything from FTD ever again for as long as I live. I ordered flowers for Mothers Day (5/13/18) to be delivered on Fri (5/11//18). Later on Fri...
Read more
2.1
I didn't like
  • Incompetent people can not resolve problems
  • Delivery
  • Customer service
#1254508
Reply to reviews

Contact Ftd

Mailing Address:
FTD.com
3113 Woodcreek Drive
Downers Grove, Illinois 60515
United States
Phone:
(800) 736-3383
More
FTD was to deliver a special fruit arrangement to my mother for Mother's Day on the Friday prior and had not. I did so as I knew my mother would not be available on Saturday to receive a package due to her outing. When I called "customer service" they claimed it would...
Read more
1.3
#1254010
Reply to reviews