Ftd Reviews and Complaints
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7
Issues
resolved
599
Total
reviews
$44.4K
Claimed
losses
$154
Avg
loss
28.2K
Page
views
What was your experience with Ftd?
Customers don't like
- Customer service
- False order information
- Failure to deliver as promised
Customers like
- Pretty website
- Nice colorful website
- Pretty ads on website
This is what I wrote on their FB page: Flowers's timeline. Apr 25, 2018 8:57am Customer Comment: I just had my worst experience with FTD! After being told my floral arrangement was not available, I tried to inquire what was, as my selection was going directly to the...
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I didn't like
- Not being able to speak and over ran
All the service and shipping fees are hidden until the charge is placed on your card. They charged $30 in fees on a $49.99 order. You never see the total until the charge is place on your card. Follow up showed that a local florist website would have charged $6-$8 for...
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I am beside myself for the absolute lack of concern by the FTD Corp. I will never use them again. I will always contact a local florist. In this case, my wife ordered a live azalea plant be delivered one day before the funeral of a good friends widow. It was delivered...
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Product
I didn't like
- Product and the lack of concern of resolving the problem
FTD sucks!!!! Not dependable
Very unhappy that I never received my Valentine’s Day roses that my husband attempted to send me!!!
On 2/6/18 I took advantage of Valentine’s Day special from FTD and ordered my wife a dozen red roses to be delivered on Valentine’s Day. Friday, 2/9/18 I received a call that my 87 year old mother had taken a turn for the worse and I needed to leave for New York...
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At FTD.com I ordered my wife some roses to be delivered on Valentine's Day. Special day for ladies, right? I waited and waited for her call to thank me for the flowers. After not hearing from her later in the day I gave my wife a call. While other ladies in her office...
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Product
Because I am a OTR Driver I’m not always able to be home for all of the holidays so this year I planned ahead. I ordered my wife a dozen long stem roses and a box of candy for Valentines Day. I received a call on Valentines Day from a FTD representative that couldn’t...
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Ftd - Poor service
Ordered 3dozen roses and they sent my wife ten tulips. ... They said there was nothing they could do.. just refund my $$$. How can they get away with it!!! Will never use them again and hope something can be done about there poor service
Product
Featured
FTD.COM is PATHETIC
Valentines Day? EPIC FAILURE for FTD.FAIL! I paid $110.00 for roses for me SLBBG. They were delivered on time but the vase was broken, shattered, the flowers were dead/dying, there were as many rose pedals lying in the bottom of the box as there were on the stems. I...
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Similar to Ftd
My sister-in-law ordered a flower arrangement for us for Christmas. It was delivered on December 22 2016. It was beautiful. And. all of the flowers had yet to bud. A couple of the lilies eventually flowered. But not one of the 4 whites roses or the other lilies ever...
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You bought flowers for your computer?