Non delivery of flowers on Mother's Day. They did not call to inform me so I could make other arrangements.
Their excuse was the system was down by one representative while another rep explained that the arrangement was no longer available. I find that odd since I chose the arrangement from their website. They offered no assistance and didn't care.
It's just wrong. I feel terrible that my 83' year old mother received nothing on Mother's Day.
Review about: Ftd Delivery Service.
Reason of review: Order processing issue.