Never, Never again I will use FTD. Every year for my daughters’ birthdays I am sending flowers for the last at list 15 years.
In December of 2015 I ordered flowers thru FTD from USA to Canada. Next day I left for my planned trip to Europe. When I comeback, my daughter’s behavior was little bit odd, and she never mentioned flowers. I asked her directly, and then she told me that she never received and that she was surprised what happened.
That was one of my biggest shame in my life. I called FTD customer service, for two days spoke with three different clerks, where each of them told me that they will call me back – never did, and then with supervisor. That conversation was also at odd; she didn’t even want to give me my money back. Finally after threatening that I will take them to court, I got my money back.
Never again I will deal with the company, which screw me so badly, and in addition I will be telling anybody to not to do also.
P.S. my e-mail address is email@example.com
Product or Service Mentioned: Ftd Flowers.
Reason of review: Problem with delivery.
Preferred solution: There is no solution for that screwy company. You are robbers!!!! On the other hand you give me the solution.......................
I didn't like: Failure to deliver as promised.