Featured Not resolved

I ordered an arrangement through FTD for my mother for Mother's Day! I spent $54.99 for the flowers and $22.99 for delivery (a total distance of 3.9km or 2.42 miles). In my mother's arrangement there was 5 roses, 2 spray roses, babys beath and greens.

I emailed FTD and complained. I received a reply email saying "we're sorry you're dissapointed." They also said "please let us assure you that all future orders will be filled with the special attention and care that they deserve."

Next time I'll buy supermarket flowers and arrange them myself! What a joke.

Review about: Ftd Arrangement.

Monetary Loss: $88.

Had an Experience with Ftd?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Phoenix, Arizona, United States #817009

FTD advertised a 14X15 arrangement for $49.99 plus delivery fees and tax..What arrived was a 10x11 arrangement NOT as advertised.

I too complained and instead of making it right by redelivering something or sending a coupon, they sent their apologies.. Really? I personally was livid that for over $79, the arrangement was described my my mother as "adorable". Save your time and $ and just get supermarket flowers or call a local florist directly to speak to someone with regard to expectations for money spent.

I will never order from them again.

Very disappointing that they do nothing to make it right.What a scam!

Hallandale Beach, Florida, United States #816038

I had a bad experience years ago, and now do what you suggested - I purchase flowers myself, purchase the vase, arrange them, and hand deliver. Cheaper, and, better quality.

Florists use a network, even big name companies. Your actually at the mercy of the local florist!

You May Also Like

Cheated by FTD Ftd "I ordered a floral arrangement which cost $160. What was delivered was 1/4 of the size and worth about $40. The FTD website described this arrange as "stunning" - it..." Read more Ftd Better Homes And Gardens Blooming Tranquility Gardenia Plant Plant Review from Massillon, Ohio Ftd "Ordered a birthday gift for my mother. The Better Homes and Garden Gardenia with white washed metal container. No container. It was shipped in the flimsy..." Read more Ftd Arrangement Review from Sunrise, Florida Ftd "This is the worst company I have dealt with. I ordered the arengement on the forst picture and got the one on the second pic. It was awful and was nothing like..." Read more Review about Ftd Valentines Day Flowers from Nederland, Texas Ftd "I ordered my wife's valentine day flowers. I ordered the sweetheart exquisite araingement which was to have 7 red roses and 7 red carnations. What she received was an araingment..." Read more Kate Somerville - Broken cap on new tube of product Kate Somerville "bought it Sat out of state. Got home Sun. Opened it Mon. The nipple on the flip cap that would close into the dispenser opening isn't there meaning (a) the..." Read more Aarons - Horrible absolutely unprofessional Aarons " I am highly disappointed and upset by how extremely unprofessional this company has been to me! I am paying for services that don't work and they refuse to fix..." Read more Eharmony customer service 1.844.238.8666 eharmony customer service phone number Eharmony "eharmony customer service phone number eharmony customer service eharmony contact eharmony phone number eharmony customer service number www eharmony com customer service eharmony com phone number www eharmony com contact..." Read more American Homes 4 Rent - Please do not rent from them if you have a choice. American Homes 4 Rent "I rented for 4 months. The first month I sent 2 checks from my bank and they mysteriously got one but not the other. They charge me a late fee..." Read more