Product: Ftd Delivery Service Clear all filters (0 of 169 reviews match)
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I ordered and paid for the best flowers at 90 bucks for Mother’s Day 2018. Here were my issues: Received email confirming flowers were delivered at 11 am on Mother’s Day. Flowers weren’t delivered. Called customer service and they couldn’t be sure if flowers would be...
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1.5
Product
Ftd Delivery Service
I liked
  • Ease of ordering
  • Maybe the pictures on the website
I didn't like
  • Customer service and product
#1254990
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I would rate FTD a zero if this review site would let me.FTD is the absolute worst company and I will never, ever, ever order anything from FTD ever again for as long as I live. I ordered flowers for Mothers Day (5/13/18) to be delivered on Fri (5/11//18). Later on Fri...
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2.1
Product
Ftd Delivery Service
I didn't like
  • Incompetent people can not resolve problems
  • Customer service
  • Delivery
#1254508
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FTD was to deliver a special fruit arrangement to my mother for Mother's Day on the Friday prior and had not. I did so as I knew my mother would not be available on Saturday to receive a package due to her outing. When I called "customer service" they claimed it would...
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1.3
Product
Ftd Delivery Service
#1254010
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" Each time I call or chat I have to go through the entire story again, provide the same info all over again, and put up with inept customer service reps with absolutely no idea as to how to help. They might start with refunding my extra charge for an early in the day delivery. These guys stink. If you need to get flowers...
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1.4
Product
Ftd Delivery Service
I liked
  • Maybe the pictures on the website
I didn't like
  • Bad overall experience
  • Communication of issues
  • Quality
#1253832
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Again I get a call that this florist still has no flowers and agreed to only plants in the basket because it was urgent. At end of day, not delivered. When I called, was now told this florist doesnt even have any plants. That he could get some next week and put it together for delivery during the week. COMPLETELY UNACCEPTABLE. Never order thru FTD...
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Product
Ftd Delivery Service
#1243318
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Follow up showed that a local florist website would have charged $6-$8 for delivery. When we sent a message to customer service they actually had the nerve to tell me they would give me $10 off the purchasing of an FTD Gold Membership to reduce future shipping cost. I...
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1.4
Product
Ftd Delivery Service
#1221628
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On 2/6/18 I took advantage of Valentine’s Day special from FTD and ordered my wife a dozen red roses to be delivered on Valentine’s Day. Friday, 2/9/18 I received a call that my 87 year old mother had taken a turn for the worse and I needed to leave for New York...
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1.0
Product
Ftd Delivery Service
#1195867
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I received a call on Valentines Day from a FTD representative that couldn’t really speak English very well nor could understand it after a frustrating 30 min call I was told that my delivery would be rescheduled for Feb 15 2018. So I guess I was supposed to be okay...
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1.0
Product
Ftd Delivery Service
#1190941
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Ftd - Poor service

Ordered 3dozen roses and they sent my wife ten tulips. ... They said there was nothing they could do.. just refund my $$$. How can they get away with it!!! Will never use them again and hope something can be done about there poor service
Product
Ftd Delivery Service
#1190188
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I keep using FTD because they manage to send reminders, which IS helpful but if the order doesn't arrive on the day of the birthday or whatever the occasion is, what's the point? I stopped using them for a while but thought I would try again. I had 4 people with...
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Product
Ftd Delivery Service
#1145214
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