Product: Ftd Delivery Service Clear all filters (0 of 165 reviews match)
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I would rate FTD a zero if this review site would let me.FTD is the absolute worst company and I will never, ever, ever order anything from FTD ever again for as long as I live. I ordered flowers for Mothers Day (5/13/18) to be delivered on Fri (5/11//18). Later on Fri...
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2.1
Product
Ftd Delivery Service
I didn't like
  • Customer service
  • Incompetent people can not resolve problems
  • Delivery
#1254508
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Again I get a call that this florist still has no flowers and agreed to only plants in the basket because it was urgent. At end of day, not delivered. When I called, was now told this florist doesnt even have any plants. That he could get some next week and put it together for delivery during the week. COMPLETELY UNACCEPTABLE. Never order thru FTD...
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Ftd Delivery Service
#1243318
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Follow up showed that a local florist website would have charged $6-$8 for delivery. When we sent a message to customer service they actually had the nerve to tell me they would give me $10 off the purchasing of an FTD Gold Membership to reduce future shipping cost. I...
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1.4
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Ftd Delivery Service
#1221628
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On 2/6/18 I took advantage of Valentine’s Day special from FTD and ordered my wife a dozen red roses to be delivered on Valentine’s Day. Friday, 2/9/18 I received a call that my 87 year old mother had taken a turn for the worse and I needed to leave for New York...
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1.0
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Ftd Delivery Service
#1195867
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I received a call on Valentines Day from a FTD representative that couldn’t really speak English very well nor could understand it after a frustrating 30 min call I was told that my delivery would be rescheduled for Feb 15 2018. So I guess I was supposed to be okay...
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1.0
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Ftd Delivery Service
#1190941
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Ftd - Poor service

Ordered 3dozen roses and they sent my wife ten tulips. ... They said there was nothing they could do.. just refund my $$$. How can they get away with it!!! Will never use them again and hope something can be done about there poor service
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Ftd Delivery Service
#1190188
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I keep using FTD because they manage to send reminders, which IS helpful but if the order doesn't arrive on the day of the birthday or whatever the occasion is, what's the point? I stopped using them for a while but thought I would try again. I had 4 people with...
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Ftd Delivery Service
#1145214
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Ftd - "Reliability" is fake

Order was not delivered...they do not know why. Just collect money and try to keep it... great business model Fake...
1.0
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Value for money
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Ftd Delivery Service
#1120086
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They delivered flowers late. Instead of taking them to third floor apartment, left them in the office. My loved one just had surgery and was not able to retrieve them. They never called her, instead her apartment office did. I wrote a complaint and received no response...
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1.0
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Ftd Delivery Service
#1103580
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I ordered flowers for a friend who had surgery- received a confirmation that the flowers were delivered- called my friend, floweres were not delivered!!! Called FTD- they apologized & said that the would " upgrade ". Next day flowers were delivered- no upgrade, some...
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Ftd Delivery Service
#1082258
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