Product: Ftd Delivery Service Clear all filters (158 of 158 reviews match)
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They delivered flowers late. Instead of taking them to third floor apartment, left them in the office. My loved one just had surgery and was not able to retrieve them. They never called her, instead her apartment office did. I wrote a complaint and received no response...
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1.0
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Ftd Delivery Service
#1103580
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I ordered flowers for a friend who had surgery- received a confirmation that the flowers were delivered- called my friend, floweres were not delivered!!! Called FTD- they apologized & said that the would " upgrade ". Next day flowers were delivered- no upgrade, some...
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Ftd Delivery Service
#1082258
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Purchased a Birthday Cookie Cake 6+ weeks in advance to be delivered on 6/24 for my son's birthday as this was the 1st birthday he has been alone. It was not delivered and I was told when I called that it was 'unavailable' but 'should' be available on 6/26. I don't...
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Ftd Delivery Service
#1065848
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Ftd - "Reliability" is fake

#1120086
1.0
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Order was not delivered...they do not know why. Just collect money and try to keep it... great business model Fake...
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Ftd - No flowers on Mother's Day

#1047169
1.0
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After receiving 2 separate delivery confirmations I found out that my mom's Mothers Day flowers were not actually delivered. After two separate calls to customer service where the agent barely understood English, they offered to redeliver in ELEVEN DAYS. Finally managed to get a refund and they were not apologetic at all. Very upset considering this was supposed to be for Mothers Day.
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FTD-Delivered a cancelled order!

#1046467
After overcharging me, I called FTD to cancel my order. Despite having written confirmation, they still charged me and delivered one of the bouquets! Now one family member received flowers and one didn't for Mothers Day. FTD's response after keeping me on hold for over an hour? An offer for a coupon on a future purchase
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Ftd Delivery Service Review

#991136
1.0
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Wish I had read these reviews before I placed an order. Definitely a bait and switch scam and when you call customer service you speak to someone in an overseas clearing house who could care less and can barely speak English. They read from a script! Embarrassing - my order was for a close family member. I'm grieving and they could care less. I will never order from FTD again!
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My aunt passed away unexpectedly and I ordered sympathy flowers to be sent to the house so that I was sure they knew I sent them. NOT only did the "florist" decide to deliver them to the cemetery ( which I wouldn't of known about if I didn't call ftd all week to find...
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1.0
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Ftd Delivery Service
#1055908
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I was then traveling and was dismayed to find upon my return a message from FTD that they were "unable to find a florist in the area to deliver the flowers". Pure and simple this is a broken contract. It is like an airline selling you a ticket to fly to city X and...
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Ftd Delivery Service
#1049809
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I had ordered from FTD early enough that there should have been no problem delivering my order as promised. First of all my Mother is 83 and still drives from Renton,Wa. to Downtown Seattle 3 days a week to work.We were getting concerned about her driving because for...
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1.0
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Ftd Delivery Service
#1047560
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Non delivery of flowers on Mother's Day.They did not call to inform me so I could make other arrangements. Their excuse was the system was down by one representative while another rep explained that the arrangement was no longer available. I find that odd since I chose...
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1.0
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Ftd Delivery Service
#1047193
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I alerted all involved with the transaction and my credit card company will assist me in going after the refund as needed. What an awful company, that's in the flowers business no less. Make sure that you contact the regulatory agencies if you feel they cheated you....
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1.0
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Ftd Delivery Service
#1032495
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I ordered flowers for same day delivery and it did not happen. So they assured me they would be delivered today by 3:00 p.m.! Nope didn't happen so I call customer service to find out why! I was told one florist couldn't do it and the other one was out of my area. I...
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Anonymous
Anonymous

I ordered from FTD and it was clearly stated as $39.99 before I hit the OK button. Just afterwards, I see that they added approximately $20 for shipping - from a local florist...

1.0
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Ftd Delivery Service
#1028082
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I purchased flowers for my mother's bday on Sunday on the website, her bday was yesterday, and had the delivery set for yesterday of course. I text my sister this morning because it is unlike my mother to not at least acknowledge and my sister said they never came. I...
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Anonymous
Anonymous

WARNING WARNING WARNING WARNING WARNING !!!!!!!!!!!!!!!!!!!!HERE IT IS, PLAIN AND SIMPLE. STAY AWAY!!!!!!ABSOLUTELY, POSITIVELY THE WORST, THE WORST COMPANY TO ORDER FLOWERS.D...

1.3
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Ftd Delivery Service
#1024563
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