Product: Ftd Delivery Service Clear all filters (162 of 162 reviews match)
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Ftd Delivery Service Review

FTD sent me an email that my flowers had been delivered a full 24 hours before they actually were delivered. Without a vase, though the ad price included one. They have sent me 2 or 3 emails a day since that time trying to sell more flowers. I have gone through the full process to unsubscribe twice to no avail. *** would freeze over before i would deal with this company again.
3.0
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Ftd Delivery Service
#962354
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My son ordered the flowers for my birthday on 9/29. They were supposed to be delivered on Saturday 10/1, my actual birthday. They never arrived. He is in Europe, and tried calling several times, but kept being disconnected. He sent an e-mail, to no avail. I called from...
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mlevkovsy
mlevkovsy

hey there!I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.Just wanted to let you know there is a better way. I bui...

Rockaway Park, New York
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Ftd Delivery Service
#935613
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Ftd Delivery Service Review

They delivered the roses to the wrong person then picked them back up! Instead of delivering them to my wife, who's office was in the same building, they drove away! When I was finally contacted they blamed me for the error. This isn't customer service! I will buy locally next time!
1.5
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Ftd Delivery Service
#932134
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I ordered flowers for our 25th wedding anniversary the day before so plenty of time. They didn't arrive, I called and they assured me they would be delivered the following day..NOPE.I called ever day to only be told they are sorry can we please deliver tomorrow 3 days...
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mlevkovsy
mlevkovsy

hey there!I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.Just wanted to let you know there is a better way. I bui...

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Ftd Delivery Service
#924313
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I ordered sympathy flowers for my mother and paid extra to have delivered and they never showed. I was then told I needed to wait for them to confirm with the florist they placed order with that they were not delivered. Honestly why would I be calling if they were!!...
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mlevkovsy
mlevkovsy

hey there!I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.Just wanted to let you know there is a better way. I bui...

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Ftd Delivery Service
#914151
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Ordered flowers and chocolates online, but only the flowers were delivered.Phoned customer service and they said that the local place that did the delivery did not carry chocolates, ,and so they just increased the size of the arrangement instead. I said that they...
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mlevkovsy
mlevkovsy

hey there!I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.Just wanted to let you know there is a better way. I bui...

1.0
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Ftd Delivery Service
#908622
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Ftd Delivery Service Review from Seattle, Washington
It was my Anniversary and so i decided to order my wife flowers and as a surprise have them delivered to work , Ftd customer service said no problem.. She will love them and have them tomorrow on your anniversary. Very next day they completly failed to deliver them ....
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mlevkovsy
mlevkovsy

hey there!I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.Just wanted to let you know there is a better way. I bui...

1.4
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Ftd Delivery Service
#898556
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Ftd Delivery Service Review

Terrible customer service! They still use the "fax" system. Lol. Who does that these days? They don't deliver and refuse to refund you when requested. Don't waste your money.
1.0
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Ftd Delivery Service
#898263
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Ftd Delivery Service Review

I ordered flowers to be delivered to a coworker as congratulations. I received a confirmation delivery email. My coworker never received the flowers. I call FTD and they have yet to explain to me why wasn't the flowers received and why was i charged ($188) for something that wasn't done. This is my first and last time buying from this company.
2.2
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Ftd Delivery Service
#895284
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Ftd Delivery Service Review

Ordered flowers for funeral, they never arrived. Had to call them six times to try to get flowers to the next of ken (because by then it was well after to the funeral). Ended up getting a refund and no flowers.
1.1
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Customer service
Delivery Service
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Diversity of Products or Services
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Style and Design
Turnaround Time
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Ftd Delivery Service
#873575
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