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Exchange, Refund and Cancellation Policy
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Valentines Day? EPIC FAILURE for FTD.FAIL!

I paid $110.00 for roses for me SLBBG. They were delivered on time but the vase was broken, shattered, the flowers were dead/dying, there were as many rose pedals lying in the bottom of the box as there were on the stems. I was on the phone almost 2 hours, with 3 customer service agents that spoke English sorta. I finally was given a refund as they stated by their own words, that there was no arrangement available for re-delivery, Thursday 2-16, or Friday 2-17..


I am so sad.. Please use anybody but FTD.FAIL

Product or Service Mentioned: Ftd Roses Flowers.

Reason of review: Damaged or defective.

Monetary Loss: $110.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service and product.

  • thiscompanyisajoke
Company wrote 0 public responses to the review from Feb 14.
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You bought flowers for your computer?

to whatq #1434094

Sweet Little Beautiful Baby Girl = SLBBG

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