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1 comment

I ordered an arrangement for my mother (mother's day of course). Was charged $100 for an arrangement that included a certain number of roses plus other flowers.

Got a call asking if they could substitute a different vase to which I agreed. I was sent a photo of the arrangement by my sister and it was half of the arrangement I ordered, not even the $49 "entry level" they advertised. When I complained to FTD, I got the canned response, not all flowers are available and equal value flowers were used. they were not equal.

it was a bait and switch.

Product or Service Mentioned: Ftd Sweet Devotion Bouquet.

Reason of review: Not as described.

Monetary Loss: $100.

Preferred solution: Price reduction.

I didn't like: Not what i ordered.

Company wrote 0 public responses to the review from May 09, 2016.
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mlevkovsy
Concord, California, United States #1234519

hey there!

I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.

Just wanted to let you know there is a better way. I built this app called Spoil, and the delivery is same-day (at $5 flat), and not only can you send flowers that are way more affordable, but you can also send cupcakes, doughnuts and other goodies.

Let me know what you think :)

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