Port Orchard, Washington
1 comment
Not resolved

I ordered an arrangement for my mother (mother's day of course).Was charged $100 for an arrangement that included a certain number of roses plus other flowers.

Got a call asking if they could substitute a different vase to which I agreed. I was sent a photo of the arrangement by my sister and it was half of the arrangement I ordered, not even the $49 "entry level" they advertised. When I complained to FTD, I got the canned response, not all flowers are available and equal value flowers were used. they were not equal.

it was a bait and switch.

I didn't like: Not what i ordered.

Review #844266 is a subjective opinion of a user.

2.2
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PRODUCT OR SERVICE Ftd Sweet Devotion Bouquet
Reason of Review / Monetary Loss Not as described / $100
Preferred solution Price reduction

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mlevkovsy

hey there!

I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.

Just wanted to let you know there is a better way. I built this app called Spoil, and the delivery is same-day (at $5 flat), and not only can you send flowers that are way more affordable, but you can also send cupcakes, doughnuts and other goodies.

Let me know what you think :)

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