Ftd - Frustrating and never got any flowers

they are partners with American Airlines, so tried to use them for the mileage.Never again.

Ordered online, credit card wouldn't work. Called credit card no issues on their end. Tried again different card. Nope.

Wouldn't work. Got a message to call them. Got the nastiest customer service person imaginable. Finally got the order placed $117.

No flowers. Tried again to order online. Same thing. Credit card won't work.

No issue with card. My niece had serious surgery and It was important for the flowers to come.

Now I will have to reorder and she won't get them until Monday through another vendor.This outfit is not reliable and their website and customer service department are really dysfunctional.

This review is a subjective opinion of a user.
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More Review Details

Style and Design
Diversity of Products or Services
Product or Service Quality
Delivery Service
Customer service
Price Affordability

  • What I liked
    • Nice bouquet designer vase
  • What I disliked
    • That what was order was never delivered

Reason of review:
Order processing issue
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Ftd Many Thanks Bouquet By Vera Wang
Review category
Flowers / Florist
review #730410

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