Lahaina, Hawaii
100% full Not resolved

I ordered a beautiful looking bouquet of flowers for Mother's Day from FTD and paid two premiums on top of the already overpriced flora: one premium for extra flowers and a second premium for Sunday delivery.It became quite clear after I received a photo of the delivered flowers that what was delivered wasn't even close to what I ordered.

(See photos) This is nothing short of fraud, as when I called to get a refund, FTD is resisting refunding the $90, despite their "7 day guarantee." I will never order from this company again.If there is a lesson here, it would be to shop with a local retailer where you can rely on a quality product.

Review about: Ftd Flower Arrangement.

I didn't like: Customer service, Poor quality.

Review #843596 is a subjective opinion of a user.

Delivery Service
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
Style and Design
Price Affordability
Diversity of Products or Services
Turnaround Time
Advertised vs Delivered
Value for money
Product or Service Quality
Reason of Review / Monetary Loss Not as described / $90
Preferred solution Full refund

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