Ftd - Flowers Delivered not even Close to What I ordered

52 of 510 Ftd reviews

I ordered a beautiful looking bouquet of flowers for Mother's Day from FTD and paid two premiums on top of the already overpriced flora: one premium for extra flowers and a second premium for Sunday delivery.It became quite clear after I received a photo of the delivered flowers that what was delivered wasn't even close to what I ordered.

(See photos) This is nothing short of fraud, as when I called to get a refund, FTD is resisting refunding the $90, despite their "7 day guarantee." I will never order from this company again.If there is a lesson here, it would be to shop with a local retailer where you can rely on a quality product.

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
Product or Service Quality
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Customer service
Diversity of Products or Services
Value for money
Discounts and Special Offers
Advertised vs Delivered
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  • What I liked
      No items
  • What I disliked
    • Customer service
    • Poor quality

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$90
Product or service
Ftd Flower Arrangement
Review category
Flowers / Florist
review #843596 by

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