I received a photo of what was delivered to her that day. I thought it must have been a joke.
First, let me say that after complaining, I was extended a full refund. The original fees totaled almost $95. Still, even with the full refund, my opportunity to send a truly beautiful (even extra $$ for upgrade!) arrangement was lost.
Then, please see the photo of what I ordered (lovely blue arrangement in a bucket).
Next, please observe what was delivered (washed out whites & yellows, loosely arranged).
Next time I'll go with a local florist, no matter what.
Product or Service Mentioned: Ftd Arrangement.
Reason of review: Not as described.