I ordered flowers for my gf for Valentine's day thinking that if I used a big well known company everything would be fine. I was wrong!
I kept waiting for her to receive the flowers and be so happy what I got for her but that call never came. I called her apartment complex thinking maybe they had sent them there but the hadn't. So I called FTD to see what happened. After waiting about 10 min to talk to somebody they finally told me that they canceled my order but for some reason wasn't going to let me know they were just going to let me waste my money and not get the flowers.
To top it all off the gentleman that I spoke to was Indian and spoke very poor English and I could not understand half of the things he was trying to tell me.
This just shows me that FTD does not care about customer service if they can't get people that speak English to work for them. I am extremely displeased with the service from this company and i will never use them again and will make sure that none of my friends use it either.
Review about: Ftd Delivery Service.
Monetary Loss: $70.