DO not order through FTD

Spent 100.00 dollar for a bucket of tulips for Valentine for my wife through FTD.The order was placed like a week before Valentine.Instead of 9 tulips, they send 8.Instead of a Vase in the shape of a heart they send a regular vase.They did not put the box of chocolates for a value of $20.00.I am attaching the pictures of what they sell in their web site and what my wife received. Notice that they did not bring the box of chocolates.FTD did not answer the phone because of a high volume of calls that day, maybe from clients having similar problems.

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Product or service
Tulip Bouquet
Review category
Flowers / Florist
review #384593
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