Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

Do not order flowers from FTD.Com!! I placed 3 orders for Christmas arrangements.

The first arrangement sent was the wrong arrangement and the second order has yet to be delivered! If you do not call and follow up you will be charged without any notification for an order that was never delivered. I've called every night for the last 4 nights, waited on hold for an extended period of time just to be read a script from someone in a foreign country. FTD does not support American business by outsourcing their customer service in a foreign country!

And good luck-their "customer service" is no help!! They are totally clueless!!

Save yourself the time, headache and aggravation! There are lots of florist to choose from-DO NOT SELECT FTD.COM!!!

This person wrote the review because of problem with delivery at Ftd. Reviewer claimed that he or she lost $75 and wants Ftd to have the product delivered.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ftd and ftd delivery service for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like