Not resolved

I placed an order for a Christmas decoration ten days before delivery. On the day of delivery I received a telephone call at 1:00 pm saying they did not have the ornament container and had to substitute it with a plain red vase.

This left me with no time to cancel the order and replace it with some one else. I wish I had seen this site before I placed my order. Had I done so I would not have used Ftd. Ftd used to be an excellent source for ordering flowers.

What has happened to them? In the future I will choose another company for delivery of my Christmas gifts and flowers.

Product or Service Mentioned: Ftd Seasons Greetings Bouquet.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Dec 26, 2016.
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