I ordered flowers for my 80 year old mother for Valentine's day early in the morning on 2/13/13 to be delivered the SAME DAY, avoiding the rush of 2/14. Not only were the flowers not delivered, I received no notice.
When I called, I found out that not only were they not delivered, but they could not be delivered until Friday - two days later than promised. For this, FTD offered a 10% reduction in price. Really?
No delivery on time, no notice, no real attempt at customer satisfaction. Do NOT USE FTD IF YOU WANT TO BE SURE THAT FLOWERS WILL BE DELIVERED in any sort of timeframe close to what you expect.
Review about: Ftd Flowers.