I was sad thinking my husband didn't get me anything for Valentine's Day while out of town on business trip, until he forward me the email confirmation of his purchase on February 9th. At 8:40PM, I called them and it took them 20 minutes to pick up.
Apologizing for my misfortune. First, they were unable to contact the florist. I asked for a refund, then miraculously she heard back from the florist somehow within a minute, asking me if I would accept delivery at 9:30 PM? I had to put my son to sleep at 9 so no!
My husband received an email this morning that the florist attempted to deliver last night but no one was available to accept it which is *** because I live in a gated community with 24 hr man guard who is required to contact me directly on my cell phone with any visitors that must be approved before they enter the subdivision. I just filed a BBB complaint online and see thousands complaints already filed...
Review about: Ftd Delivery Service.
Monetary Loss: $100.