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I received a delivery confirmation by email almost four hours ago.But no flowers were delivered.

I went online to double check the order address. I also checked all around the house. I was put on hold - twice - each time the call was dropped after 30 minutes. I submitted an online complaint which they say will be processed in 48 hours.

That is not very satisfactory. I don't see how they can say the order was delivered when neither phone number was called and someone was home all day.

I was a loyal customer - but I will never user them again.

Review about: Ftd Flowers.

Monetary Loss: $116.

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