Contact FTD Customer Service
FTD Phone Numbers and Emails
Toll-Free Number:
-
(800) 736-338324/7
Customer Service:
-
(630) 719-7756Outside the U.S. and Canada
-
(630) 719-7800
FTD Emails:
How to Contact FTD?
Most Popular Number:
| Total calls: 236 | Issues resolved: 6 | Last call: Jun 14, 2025 |
FTD Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FTD Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call FTD is 8007363383. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
People call FTD mainly because of request for information, staff, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FTD Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call FTD is 8007363383. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
People call FTD mainly because of request for information, staff, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact FTD is custserv@ftd.com. 98% of customers use this email address to address their issues and concerns.
Contact Information
FTD Website:
FTD Help Center:
Corporate Office Address:
Summary of FTD Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FTD?
Shipping and Delivery Question:
- “NO DELIVERY!!!!!”
- “Not delivered”
- “Delivery”
Request for Information Question:
- “Order status”
- “Confirmation de livraison”
- “Place order”
Staff Question:
- “Needs to talk with customer service”
- “No service”
Product/ Service Question:
- “Complaint”
- “Purchase flowers”
- “Poor quality”
Return/ Replace Question:
- “Change deluvery address”
- “Replacement delivery right now.”
- “Correct order”
Payments and Charges Question:
- “I didn't recieve what I paid for”
- “Suspicion of fraud”
- “Extra charges”
Account Question:
- “Gold member”
- “Gold member discrepancy”
Activation/ Cancellation Question:
- “Want to cancel a order I just made, cuz I forgot to add gold member, so I reorder it with the gold members again”
Refund Question:
- “Refund”
Cards Question:
- “I forgot to add my last name to sympathy card”
Other Question:
- “I sent the bouquet to my sister for her birthday the believe..they sent her three roses with a red bow don't look like anything that I ordered..I thought FTD had a outstanding reputation?”
- “Want a human”
- “Order flowers”
Compare FTD Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
