I ordered a floral arrangement which cost $160. What was delivered was 1/4 of the size and worth about $40. The FTD website described this arrange as "stunning" - it is hardly that.
I am getting a horrible runaround from FTD which can see how paltry the flowers delivered are but are trying to make excuses.
It is clear what happened. FTD takes the order and finds a local florist to fill it. The local florist makes a bet that the person paying might not see the arrangement since it is from out of state. Since FTD takes a big cut, the florist cuts back on the flowers in order to keep more of the $160. End result: cheated recipient and cheated customer. Plus, something that was supposed to be stunningly beautiful totally ruined looking like a little posy bouquets from the grocery store.
This person wrote the review because of not as described of ftd arrangement from Ftd and attached photo s. Reviewer claimed that he or she lost $100 and wants Ftd to issue a partial refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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