Portland, Oregon
Not resolved

I ordered a floral arrangement which cost $160. What was delivered was 1/4 of the size and worth about $40. The FTD website described this arrange as "stunning" - it is hardly that.

Related: Will not be using FTD ever again!

I am getting a horrible runaround from FTD which can see how paltry the flowers delivered are but are trying to make excuses.

It is clear what happened. FTD takes the order and finds a local florist to fill it. The local florist makes a bet that the person paying might not see the arrangement since it is from out of state. Since FTD takes a big cut, the florist cuts back on the flowers in order to keep more of the $160. End result: cheated recipient and cheated customer. Plus, something that was supposed to be stunningly beautiful totally ruined looking like a little posy bouquets from the grocery store.

Review #831796 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
Advertised vs Delivered
Value for money
Delivery Service
Discounts and Special Offers
Price Affordability
Style and Design
Product or Service Quality
Reason of Review / Monetary Loss Not as described / $100
Preferred solution Price reduction

Had an Experience with Ftd?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like