If I could give a 0 or negative rating I would.
Worst company I have ever dealt with!!!! BEWARE!!!! I ordered a Valentine's arrangement for my GF and the flowers looked nothing like the picture. I even paid for an upgrade.
Some of the flowers she received were dead!!! After being on hold for over 70 minutes, I was finally able to reach someone who offered a 10% discount. This does nothing to solve the problem.
Their staff is completely incompetent. FTD is just a middle man company that hires local florists with no emphasis on quality.
After speaking with two different representatives, and wasting about 3 hours of my life on the phone, I was able to arrange for them to send new flowers, which came out OK, but still nothing like the picture.
This was a truly embarrassing experience, and I will NEVER order from this company again, and I will be sure to spread the word of what a HORRIBLE company this is.
I have uploaded a photo of what I ordered, and the second photo is what was sent to my girlfriend. :(
More Review Details
- Monetary loss:
- Product or service
- Flower Arrangement
- Review category
- Flowers / Florist
You May Also Like
- "Ordered flowers and balloons for husband's birthday. They delivered them a day early. What was delivered for the flowers was cheap and sad looking--nothing like the fully upgrade $65 charge..."
- "Horrible flowers sent via plane. Came with rotten, moldy flowers and only 6 stems for 59.99 don't use them ..."
- "I received a photo of what was delivered to her that day. I thought it must have been a joke. First, let me say that after complaining, I was extended a..."
- "If you are reading this please ! Don't be a *** like me ! The first two pictures is what I received ! The second two pictures is what I..."
- "For CSAH and all neurologists, be SURE you do not let them do an EMG/Nerve biopsy on your dog. For many breeds there are genetic marker tests which requires a..."
- "Robert Hannan, complaint filtered on Yelp : "Terrible attitude and quality. He didnt file a financial doc until after it was due and almost got me in hot water. He..."
- "This company offers drop shipping on their sites so you can sell their items on e-Bay.com and the items never sells, all crappy stuff. You call them to cancel and..."
- "I was expecting an overnight envelope but it was delayed for a week. Followed up with email and calls but was told due to Thanksgiving, volume is high and just..."
- "I went on to order 2 pieces of pet fillable jewelry for my 2 kids. 1 boy 1 girl. I ordered this keychain for my son it was on sale..."