Just paid $75.00 to have a vase of wilted flowers delivered to my wife's office on her birthday (photo 1) - this bouquet looked nothing like the photo of what I was sold on the FTD website (photo 2). I understand substitutions are made but there is no comparison between the website photo and what was delivered.
Also not happy that she waited until after lunch to receive these wilted flowers - I placed the order on 2/17 for delivery on 2/22 and still it took until after lunch to deliver a vase of wilted flowers looking nothing like what I purchased. They had 5 days to get this right and still they couldn't do it! I've done business with FTD before and NEVER a problem until now.
Submitted a complaint to FTD 2 days ago and have heard nothing. Does anybody care about anything anymore??
Product or Service Mentioned: Ftd Bouquet.
Reason of review: Bad quality.